How do you cope when a key customer fails?


The insolvency of a client or customer is often the cause of a business struggling with its own debts to also fail.

The knee-jerk reaction is to divert resources to manage your own creditors, detracting from what your business should be doing, which is seeking new business and servicing existing customers. A reactive approach, often cutting costs without a clear plan can confuse and compromise every level of a business, leading to a downward spiral, which could end up with your own business becoming insolvent.

At KPA we provide strategic advice in how to manage these situations and can, where necessary, deal with your creditors directly in order to allow you to do what is best for your company. If management are focussed on the positives whilst we deal with the negatives, you stand a far better chance of getting back on an even keel.

For further information on how we can help, email This email address is being protected from spambots. You need JavaScript enabled to view it.

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Friday, 15 May 2026

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